Business Process Automation and Documentation to Redefine the way an IT Field Services Provider Works using HTML5 Technology
Some of the features that will go in to the App:
- Service call management – viewing, updating and being alerted for Service Requests through Application Workflows.
- Scan barcodes – the Web App integrates with native barcode readers
- Part request that integrates with a backend inventory control system
- Track shipped parts using Fed-Ex tracking codes via Web Service calls
- Offline capabilities through the Mobile Browser’s local database
- View Client locations on Maps and get directions